Why I oftentimes strongly dislike working at the library:

Me: "(standard greeting giving name of library and offer to help patron)"

Lady on phone: "You got that Bill Clinton book?"

Me: "...." "Can you be more specific? What Bill Clinton book?"

LoP:"That one about Bill Clinton."

Me: (figuring she probably means the autobiography that's coming out, but, by God, I shouldn't have to prod people like they're toddlers )"You mean the one he wrote?"

LoP: "Yeah."

Me: "Okay".